1. Collection of Personal Data
Skyward Agency collects certain personal data via its website to improve the user experience and offer its services. The data collected includes:
-Name
-Phone number
This information is gathered via the contact forms on our site.
2. Use of Data
The personal data collected is used solely for the following purposes:
-Customer service: to respond to requests sent via our forms.
-Marketing and newsletters: to inform users of our offers and news, subject to their consent.
We do not share, sell, or rent this information to any third party.
3. Data Storage and Protection
Data is stored:
-On our secure servers at Hostinger
-Internally at Skyward Agency
The data retention period is a maximum of 3 years from the last interaction with the user.
4. User Rights
In accordance with current legislation, users have the following rights regarding their personal data:
-Right of access: to request a copy of the stored data.
-Right to rectification: to request the correction of inaccurate information.
-Right to erasure: to request the deletion of their data.
To exercise these rights, the user can:
-Unsubscribe from newsletters via the link in each email.
-Send a request to contact@en.skyward-agency.com.
5. Cookies and Tracking
Our site uses cookies to improve the user experience and optimize our marketing campaigns. We use, in particular:
-Google Analytics: to analyze traffic and visitor behavior.
-Facebook Pixel: to measure the effectiveness of our advertisements and offer targeted content.
Users can accept or decline these cookies during their first visit to our site via our cookie management banner.
6. Legal Basis for Data Processing
The processing of personal data is based on user consent, which can be withdrawn at any time.
7. Contact
For any questions regarding this privacy policy, you can contact us at the following address: 📧 contact@en.skyward-agency.com
